Resources

Custom Comfort Medtek Announces New President

customerservice@customcomfort.com — Tue, 31 Mar 2026 00:00:00 -0500

Winter Park, Florida, March 31, 2026 - Custom Comfort Medtek is proud to announce the appointment of Patrick Gaughn as its new President effective immediately. Patrick’s previous work experience includes five years in Marketing, Integrated Media and Corporation Partnerships for the Miami Dolphins, Miami, Florida (2010-2015) and ten years with Burger King Corporation, Division of Restaurant Brands International or RBI, Toronto, Ontario, Canada, covering Business Development, Real Estate, Marketing, and most recently as the Area Franchise Lead for all 500 Burger King locations in the Rocky Mountain Region (2015-2025).

One of Patrick’s first acts as President was to create a 50/50 partnership with Doug Patton, former President of Nine Oaks Holdings (2015-2026) our exclusive west coast distributor, and former Vice President of Custom Comfort Medtek (2002-2015). Together they formed Custom Comfort Medtek 3.0 and acquired Custom Comfort Medtek.

Patrick will handle the role of President and Doug will be the COO, responsible for its new west coast operations. Chad Dunbar, who will continue in his role as Vice President will handle company sales, marketing, and east coast operations out of Central Florida. The west coast facility is in Central Oregon.

After 23 years steering the company growth and expansion, and the past year grooming his son, Patrick, Peter Gaughn is retiring. “2025 was a record year in sales for Custom Comfort Medtek so timing could not be better. Patrick is ready to lead CCM; he has been trained by some of the best organizations in North America, and it is good to see Custom Comfort Medtek remain in the family. According to both Patrick and Doug, the new west coast distribution center will help CCM scale its operation and significantly improve its

turnaround time and meet its growing demand. Business post Covid-19 pandemic has presented challenges with supply chain and staffing issues, and the recent investment in operations should be quickly noticed by all market channels especially hospitals and laboratories.”

About Custom Comfort Medtek

Based out of Winter Park, Florida, Custom Comfort Medtek is a privately held company. CCM has provided the medical industry with high quality innovative medical furniture since 1987. Custom Comfort Medtek manufactures, distributes and sells to over 50,000 medical facilities all over the world. Visit our website: CustomComfort.com for all our products or call 1-800-749-0933

The Importance of Regulatory Compliance in Blood Donation

customerservice@customcomfort.com — Thu, 19 Dec 2024 23:00:00 -0600

While part of making sure the supply is available could be as simple as hosting a blood drive, strict regulatory compliance is important for safe and effective blood donations. Below, we'll go over some key points so you can ensure the quality and safety of the blood supply, as well as that of donors and recipients during the donation process.

Keeping it Clear: The Power of Labeling & Signage in Medical Supply Organization

customerservice@customcomfort.com — Thu, 28 Nov 2024 23:00:00 -0600

Imagine going through the stress of getting blood drawn for important diagnostic work, only to find out you won't get the answer you've been waiting for because the lab lost your sample. Your diagnosis and treatment plan is now delayed.

Striking a Balance: Cost-Effectiveness in Medical Equipment - Functionality Meets Affordability

customerservice@customcomfort.com — Tue, 22 Oct 2024 16:54:04 -0500

The rising cost of furnishing healthcare facilities is always a stressful topic. When you add in supply chain issues, regulatory red tape, and delivery issues, it can seem like a challenge to make sure you're set up properly to provide the best in patient care. While cutting costs can seem tempting at times, sacrificing quality and functionality should never be on the table.

Taming the Tears: Distraction Techniques for Calm Blood Draws With Kids

customerservice@customcomfort.com — Thu, 10 Oct 2024 16:06:54 -0500

Jump to Section: Distraction Techniques | Creating Positive Experiences | Finding What Works | How We Can Help

Remember being a child on a trip to the doctor's office and feeling like a monster was lurking under the exam table? Needles can seem large in a child's eyes, turning a simple blood draw into a terrifying ordeal. But what if that monster could be tamed with some creativity and effective distraction techniques?

For some kids, blood draws can be scary. They might be worried about the needles (ouch!), the unknown (what's going to happen?), or even the sounds (think the crinkly paper covers for the seats.). Fortunately, the experience is much smoother when kids are calm. There are no tears or wiggling, and everyone gets out faster—happy technicians and brave children.

The Power of Distraction

Distraction swoops in like a knight in shining armor, shifting a child's focus from the needle to something fun, like bubbles! Science supports this approach—redirecting attention can significantly diminish the fear we feel. So, how do you turn that doctor's office into a realm of distraction?

Engaging the Senses: A Toolbox of Distraction Techniques

Visual Stimulation: Brightly colored toys, stuffed animals, or picture books can grab a child's attention. Adding elements like bubbles or visual countdown timers injects a playful touch, easing the clinical atmosphere.
Auditory Distraction: Playing their favorite music or songs can drown out the not-so-pleasant sounds associated with blood draws. Singing songs or reciting rhymes with each other establishes a calming routine that shifts the focus away from the needle.
Tactile Comfort: If you send appointment reminders to the patient's parents, segment your younger patient's text to include a reminder to bring a favorite blanket or stuffed animal, which can help ease the experience. Applying numbing creams can also help minimize the sensation of pain.
Mental Engagement: Simple games like "I Spy" or counting objects divert attention from the needle. Activities such as blowing bubbles or using a stress ball can give those wiggles a positive outlet.

How to Create a Positive Experience

Explaining what will happen in a way the child understands using simple and clear language will go a long way in keeping them calm. Offer choices when possible, such as:

Asking if they prefer an arm or finger prick.
Shower them with praise for their bravery.
Let them know how proud you are of them.
Offer to hold their hand for reassurance.
Have a parent give them a comforting hug.

Finding What Works Best

Every kid is different, so experiment and see what works best for the little one in your facility. Try different methods and observe how the child responds to each—practice makes perfect. Sometimes, using relaxation techniques like deep breathing exercises beforehand to have some tools in their arsenal when it's go-time. Teaching them how to take slow, deep breaths can help them stay calm in stressful situations.

Using distraction techniques, such as toys, playing their favorite songs, and creating a positive environment can make blood less stressful for everyone.

Turning Tiny Tears into Triumphant Grins

Healthcare professionals looking to create a calming environment for their youngest patients should consider investing in a specialized infant blood draw station.

These stations are designed with vibrant colors and comfortable features, making blood draws on infants much easier. Contact Custom Comfort Medtek today to learn more about creating a positive experience for every tiny human in your care.

Is Your Draw Station Designed for Safety? A Patient and Collector Priority

customerservice@customcomfort.com — Tue, 03 Sep 2024 17:12:50 -0500

Whether it’s a donation for a good cause or important medical test results, improper structure when setting up your mobile or permanent blood draw station only takes a moment to cause issues.

The Patient's Journey: How Furniture Matters

customerservice@customcomfort.com — Tue, 30 Jul 2024 08:31:11 -0500

When working to understand how a healthcare facility makes people feel, you might not find yourself immersed in your patients' day-to-day experiences. However...

Why It's Important for Medical Furniture to be Ergonomic

customerservice@customcomfort.com — Mon, 26 Feb 2024 08:15:47 -0600

Picture Sarah, a dedicated nurse with ten years on her feet, her lower back aching with each awkward lift and reach. The manual bed's stubborn levers frustrate her, adding unnecessary strain to her already demanding shift. Sarah isn’t alone; over 80% of healthcare workers face musculoskeletal disorders (MSDs), costing healthcare systems billions annually.

But there's a better way. By fitting things to people, we can change healthcare for the better. Imagine intuitive beds gliding effortlessly, tables adjusting with a touch, and workstations designed for optimal posture. This isn't a dream; it's a reality waiting to be embraced.

How Ergonomic Furniture Benefits Patients and Staff

In the high-pressure healthcare environment, comfort often takes a back burner. But prioritizing comfort isn't just about creating a pleasant environment. It’s also about unlocking tangible benefits for healthcare workers and the people they care for.

For Patients:

Ergonomics in healthcare isn't just about comfort, it's about empowering the patient’s recovery journey. Imagine adjustable beds, trays within easy reach and workstations that facilitate open communication. This translates to faster healing, greater independence and reduced anxiety, allowing you to focus on what matters most: getting better.

For Staff:

Imagine saying goodbye to discomfort and fatigue, lowering the risk of long-term MSDs, and feeling physically well-equipped to take on the day. Adjustable workstations seamlessly move with your staff’s every need, while mobile carts and organized storage transform into efficient assistants, eliminating wasted steps and freeing up precious minutes for what matters most - patient care.

Why Ergonomics Matters in Operations

A workstation should seamlessly adjust to a healthcare worker's every need, minimizing strain and maximizing reach. Picture supportive chairs that cradle the back, keeping you comfortable and alert during even the longest consultations.

But the benefits of ergonomics go far beyond mere comfort. Discomfort and fatigue can negatively impact communication and clinical judgment, potentially affecting patient outcomes. By minimizing physical strain and promoting alertness, ergonomic design empowers your staff to interact with patients with unwavering focus and genuine compassion.

Just imagine the difference:

Improved Posture and Range: Enabling healthcare workers to perform thorough examinations and precise procedures.
Enhanced Focus and Communication: Leading to better understanding and informed treatment decisions for patients.
Reduced Fatigue and Increased Stamina: Allowing staffers to deliver consistent, high-quality care throughout even the most demanding shifts.

Combating fatigue through ergonomics also contributes to faster recovery times, meaning returning to work sooner and healthier. Additionally, refined communication and patient care can lead to increased patient satisfaction and a stronger facility reputation.

The Bottom Line of Ergonomics

Investing in ergonomic furniture isn't just an expense; it's an investment in your future. Studies show significant reductions in MSD-related costs, staff turnover, and improved patient outcomes, leading to overall financial gains.

Ergonomic furniture boasts exceptional durability and ease of maintenance, offering long-term value compared to traditional options. Importantly, prioritizing staff and patient well-being through ergonomic solutions attracts top talent and solidifies your healthcare facility's reputation for excellence.

Partner with Custom Comfort Medtek to explore ergonomic furniture solutions tailored to your unique needs. Let's create a future where comfort, well-being, and optimal care go hand in hand.

Problems With Traditional Healthcare Furniture

customerservice@customcomfort.com — Wed, 30 Aug 2023 09:11:21 -0500

How to Avoid Them

When furnishing healthcare facilities, managers and purchasing agents sometimes focus on costs while overlooking something equally important – ergonomics. And with the growing movement towards Quadruple Aim healthcare – making provider and staff well-being as important as clinical outcomes, patient satisfaction and costs – the need for ergonomically correct furniture is even more critical.

Soft tissue sprains and strains, commonly called musculoskeletal disorders (MSDs), are the most prevalent injuries for healthcare workers, brought on by muscle, tendon, ligament and nerve stress. Healthcare workers need furniture to reduce injuries from repetitive motions, poor patient handling, awkward postures and clinician burnout.

According to the Occupational Safety and Health Administration (OSHA), U.S. hospitals alone saw three times the number of work-related injuries and illnesses than all other U.S. industries combined in 2020. MSDs accounted for more than 50% of reported injuries and illnesses by nursing assistants.

OSHA Stated

In healthcare, MSDs may result from overexertion related to the manual lifting, moving and repositioning of patients, residents or clients (i.e., manual patient handling). In addition to frequent lifting and repositioning patients, the increasing weight of patients to be lifted due to the obesity epidemic in the United States is a significant risk factor.

To assist with ergonomic concerns, the healthcare furniture industry has solutions.

Adjustable-Height Furniture

By using adjustable-height medical chairs and tables, providers can change patient positioning for easier treatment access, avoiding the possible back and neck strain from having patients in fixed-height furniture. Patients require less assistance and feel safer on height-adjustable medical furniture.

Custom Comfort Solutions

Medical Recliners

Custom Comfort Medtek’s adjustable-height medical recliners provide seat and arm height repositioning along with intermediate or full Trendelenburg placement. Custom Comfort Medtek’s recliners, and many of the company’s other adjustable furniture options, are available in two styles.

Pneumatic assist
Battery-powered or electric

Blood Draw Chairs & Beds

Custom Comfort Medtek height-adjustable blood draw chairs and beds give phlebotomists and other healthcare professionals easy access to patients without unnecessary bending or stooping, reducing the risk of back and neck problems. Custom Comfort Medtek offers styles that can accommodate larger patients as well.

Exam Tables

Custom Comfort Medtek height-adjustable exam tables lower for easy patient access and then safely rise so providers can comfortably perform a check-up or procedure. Custom Comfort Medtek exam table options include the Comfort Zone Power Table with an 800-pound weight limit.

Adjustable Backrests

When providers don’t have to stretch and strain to reach a patient, they’re less likely to be injured. Adjustable backrests on exam and treatment tables allow patients to remain comfortably in seated or supine positions, so provider injuries are less likely.

Patient Centric Solutions

Adjustable Back Treatment Exam Tables

Custom Comfort Medtek’s 4-position back exam tables include models with cabinets, shelves and drawers. The exam tables are also available in bariatric sizing.

Portable Donor Beds

Portable donor beds include a 4-position reversible backrest to access patients from either side.

Medical Stools

Counter-height medical stools with adjustable backrests allow providers to move freely in an exam room while remaining ergonomically sound.

Moveable Workstations

Solutions to Minimize Injury Risk to Healthcare Professionals

Mobile Trays, Carts and Cabinets

Custom Comfort Medtek’s multipurpose mobile trays, carts and cabinets provide ample room for laptops, printers, phlebotomy supplies and medications and include easily accessible locking cabinets.

Other components that can provide ergonomic support include:

Locking casters to ensure furniture will not move independently.
Foot rings to help with ergonomic foot placement.
Flip-up armrests to make it easier for caregivers to access patients.
Bariatric sizing to provide patients and caregivers with safe and secure seating.

Contact Us

For more information about Custom Comfort Medtek’s furniture options, call (800) 749-0933 or visit our contact page.

3 Tips for Investing in Medical Furniture

customerservice@customcomfort.com — Wed, 14 Dec 2022 11:38:18 -0600

Medical offices, community health centers, hospitals and other healthcare facilities need multi-purpose furniture pieces that benefit the patient and provider. The right furniture makes patients more comfortable and relaxed while supporting providers as they work.

The furnishings – from chairs in the waiting room to cabinets in the exam rooms –

should reflect professionalism and dedication. More than ever, healthcare facilities also need adaptable furniture to fit ever-changing needs. The International Journal of Health Technology and Innovation said hospital furniture is crucial to any healthcare system.

“Hospital furniture is a necessary and important part of any healthcare system. It can make or break the quality care patients receive while hospitalized, so its design must be top-notch,” the authors said.

Indeed, quality furnishings of all kinds are necessary in all healthcare settings, not just hospitals. Before investing in medical furniture, remember the following tips:

1. Determine what’s best for your needs

In choosing furniture, think about the wide variety of people who will be using the pieces, including children, the elderly and bariatric patients. Some of the fundamental elements include:

Exam tables

Exam tables are a staple of any exam room and come in various configurations. They must be durable and solid so patients feel safe and secure on them.

Treatment tables are among the most basic type of exam tables, with a flat padded surface covered in medical-grade vinyl and, in some cases, an area for storage.
Adjustable back exam tables allow for a supine or seated position for safe and comfortable medical treatment.
Cabinet exam tables combine the convenience of an exam table and storage area to save space and make medical supplies more accessible.
Recovery tables are lower to the ground and include a padded headrest for patient comfort.

Donor beds and lounges

Like exam tables, beds and lounges are designed to keep patients comfortable while giving medical professionals a comfortable working area.

Plasma and blood donor beds and lounges provide comfortable support for blood donors and others undergoing longer treatments.
Portable donor beds are lightweight and durable for easy transport.
Height-adjustable beds are easily raised or lowered for treatment.

Chairs

Chairs of all kinds are used in medical offices for patient and provider comfort.

Phlebotomy chairs create ergonomically correct seating for optimal blood draws.

Stools and benches provide alternate seating options in waiting rooms, exam rooms and offices.
Cabinets and carts

Healthcare offices use lockable and non-lockable cabinets and carts to store medical supplies, medications, office equipment, medical records and other items that help daily operations.

Supply cabinets can be mobile (on wheels) or stationary for proper storage.
Carts help caregivers move computers, printers, phlebotomy supplies and medical equipment from room to room.

2. Remember important factors for your decision

When purchasing medical furniture, keep some elements in mind for the best decision:

Safety

Ensure the furniture is designed to keep patients and healthcare professionals safe from injury or harm.

Durability

With hundreds, perhaps thousands, of people using an individual piece of furniture throughout its lifetime, the item must be well-made and long-lasting.

Accessibility

Tables, chairs and beds should meet American Disabilities Act (ADA) standards and bariatric accommodation requirements.

Sanitary (easy to clean)

Furniture pieces should be manufactured with infection control in mind since bacteria thrive in cracks and crevices.

Functionality and aesthetics

Studies show interior design, including medical furniture choices, plays a significant role in healthcare outcomes. The product performance (functionality) and aesthetics (look and feel) can aid in patient recovery.

Quality manufacturing

Furniture manufactured to meet patient and provider requirements and created using evidence-based design practices helps with successful patient outcomes.

3. Purchase from a trusted company

For more than 35 years, Custom Comfort Medtek has been designing and manufacturing healthcare furniture that exceeds expectations. Many pieces include hand-welded and powder-coated steel frames and are customizable with more than 30 shades of medical-grade vinyl and 25 wood laminates. Since Custom Comfort Medtek’s furniture is sold factory-direct, customers can modify safety and comfort features to meet their specific needs.

Other options and considerations for Custom Comfort Medtek’s furniture pieces include:

Pneumatic reclining
Powerlifting
Heavy-duty locking/swivel casters on mobile units
Bariatric sizing
Power and manual height adjustment
Easily available replacement parts

About Custom Comfort Medtek

Custom Comfort Medtek has been manufacturing specialty medical furniture and related products since 1987. Located in Central Florida, the company prides itself on designing products to meet a variety of clinical needs for customers worldwide. Visit the Custom Comfort Medtek website to request a digital catalog or contact the company directly at 800-749-0933.

5 Tips for Selecting the Right Medical Furniture for Your Office

customerservice@customcomfort.com — Fri, 18 Nov 2022 14:08:09 -0600

Searching for and selecting the right furniture to fit your medical office or center can be a daunting task, whether you’re working with a completely new design or just looking for a few new pieces. There are many factors that go into the decision that could affect how your employees or patients feel when visiting your building.

Comfort, color, ease of cleaning and other aspects are crucial to picking the furniture you want in your office. While you may want to make an aesthetic statement, looks aren’t the only thing that needs to be considered. We’ve compiled a list of the top five most important things to look for in the medical furniture you order:

1. Design

The aesthetics of an office can significantly add to the overall patient experience, and it can also create a more positive work environment for employees. While layout is important as well, color can have a positive or negative affect on a space. There is a form of psychology when it comes to color of medical or fashion furniture, as color can create different moods or feelings for people in the space. For example, while blue can be calming and tranquil, the color white can depict cleanliness or simplicity.

You also want to take the size of specific items into account. Does your waiting room have enough space to not feel cluttered and uncomfortable? Are your exam rooms spacious enough for patients, doctors and other medical staff to move around comfortably? It’s important to take every aspect of design into account when determining a layout of an office and what goes inside it.

2. Comfort

Obviously, you want patients to feel comfortable during examinations and medical procedures, as well as in the waiting room. The comfort of your medical furniture should reflect the duration of the stay for patients. For example, if you’re outfitting a maternity ward, you would ensure beds are comfortable and there is additional seating for both short-term and overnight guests of the patient.

There are specific features to look out for when it comes to comfort in everyday medical furnishings as well. Mushroom-shaped backs can offer more head and shoulder support, adjustable chair arms can cater to individual patient needs, a contoured leg rise can alleviate knee pressure, and more. You can find more features that can make a patient more comfortable by searching through catalogs.

3. Dependability/Warranty

Although it may not be an exciting part of looking for the perfect furniture additions, a good warranty may be one of the most important things to look for in your research. The best-case scenario is finding a company that manufactures their products in house. Custom Comfort Medtek is one company that still manufactures parts for all its products at their own facility.

There are three major warranty types you may see: full warranty, limited warranty and express warranty. A full warranty is an unlimited product performance guarantee, and these are relatively rare as it effectively lasts forever. A limited warranty is subject to each manufacturer’s determined limits and will last for a set number of years. Finally, an express warranty is any performance guarantee from a company, including advertising, promotions, and written promises. If a salesperson writes in an invoice that a product can withstand a certain weight, that is an express warranty.

4. Functionality/Strength

Patients of all sizes should be considered when purchasing medical furniture, so strength of frame and weight limits should be taken into consideration. Additionally, furniture must be sturdy enough for people to anchor their weight to stand up or be adjustable to different heights to decrease the fall risk. Sturdy furniture is crucial for patients to remain balanced and safe.

Bariatric seating should be included in any medical office. According to the CDC as of September 2021, adult obesity rates are higher than 35% in 16 states across the US. Bariatric-friendly furniture in exam rooms, surgical suites, waiting rooms, etc. should consider pain reduction, slip and fall reduction, social and physical support and more.

5. Sanitation

Germs are everywhere, especially in the healthcare industry, so in purchasing medical furniture you must be cognizant of choosing easy-to-sanitize products. Seams, stitching and crevices can harbor bacteria, as can rough-surface countertops or drawers. Couches and chairs with removable cushions are also something to consider, as they are more convenient to clean and disinfect.

Keep a guide on hand to reinstate the importance of sanitizing and cleaning the proper way. Once your furniture has been selected and purchased, always keep and refer to the manufacturers’ instructions for proper cleaning techniques.

By selecting the right furniture for your healthcare facility, you can ensure patients feel comfortable and safe in your care. Creating a positive initial experience will cause people to return for future care and follow-ups. Remember to always keep patient needs in mind when shopping, as well as the specific needs of your office and staff.

About Custom Comfort Medtek

The Psychology of Color in Medical Furniture Design

customerservice@customcomfort.com — Tue, 20 Sep 2022 10:56:00 -0500

The psychology behind color has long played a role in medical facility interior design. Discover how colors can play a role in your medical facility.

Born in the USA: Why American-Made Makes a Difference

customerservice@customcomfort.com — Tue, 30 Aug 2022 17:46:32 -0500

There’s something about the Made in America label that sparks pride. Perhaps it comes from knowing manufacturers uphold the highest standards and working conditions. Or maybe from the hard work and quality that goes into the products. Or maybe still from recognizing everything the U.S. represents -- freedom, sacrifice and ingenuity.

Whatever it is, Made in America means something, and consumers want more of it. According to a 2022 poll by SSRS research, 78% of Americans think purchasing American-made products is very important or somewhat important. Made in America is so fundamental to the U.S. manufacturing industry that the federal government started cracking down on origin claims.

In 2021, the Federal Trade Commission (FTC) began enforcing longstanding U.S. label policies. Under the Made in the USA Labeling Rule, companies that can’t prove their products are “all or virtually all” made in the United States face steep fines and penalties.

Rohit Chopra, director of the Consumer Financial Protection Bureau and former FTC commissioner, said consumers want to see more items with the Made in the USA label and need assurances from mislabeling.

“The FTC's final Made in USA rule provides substantial benefits to the public by protecting businesses from losing sales to dishonest competitors and protecting families seeking to purchase American-made goods,” Chopra said in 2021. “The rule will definitely, in my mind, benefit small businesses that rely on the Made in USA label but who lack the resources to defend themselves from imitators.”

Custom Comfort Medtek, one company that wears U.S. labeling with pride, understands the importance of the American-made spirit. From the company’s earliest days, Custom Comfort Medtek was determined to make its mark on the specialty medical furniture market. Company leaders knew how – manufacture quality products that balance function and form with the American can-do attitude.

Custom Comfort Medtek’s extensive product line-up – including exam and treatment tables, phlebotomy chairs, medical recliners, supply carts and cabinets -- is constructed with hand-welded, powder-coated steel frameworks and customizable in more than 30 medical vinyl colors and 25 wood laminate shades.

Chad Dunbar, Custom Comfort Medtek’s vice president, said most of the furniture components and materials are domestically sourced – something not many medical furniture companies can say. He said much of product development, design, manufacturing and assembly is done in-house – a process that benefits the customers.

“One of the major benefits of buying from Custom Comfort Medtek as an American manufacturer is that we offer replacement parts for any product we’ve ever manufactured,” he said. “Additionally, we have knowledgeable and friendly customer service team members who pick up the phone when you call.”

Since Custom Comfort Medtek is based in Florida, customers can be assured they’ll get their furniture faster than ordering from an overseas company. In fact, some items are shipped as quickly as three to four business days.

Custom Comfort Medtek customers also don’t have to worry about other problems associated with doing business overseas – like long lead times, language barriers, U.S. import rules and regulations, payment problems, customs issues, shipping damages and poor sales support – since many of the materials and components are sourced domestically.

“Choosing American isn’t just the right choice for your business. It’s the right choice for the country,” Dunbar said. “We take the Made in America spirit very seriously and work to ensure our customers have a seamless experience from ordering through delivery.”

About Custom Comfort Medtek

Custom Comfort Medtek has been manufacturing specialty medical furniture and related products since 1987. Located in Central Florida, the company prides itself on designing products to meet a variety of clinical needs for customers worldwide. Visit the company’s website to request a digital catalog or contact the company directly at 800-749-0933.

Importance of Bariatric Medical Furniture: Adding Inclusivity to Your Practice

customerservice@customcomfort.com — Fri, 17 Jun 2022 08:46:00 -0500

In every practice, it is important to make all patients feel comfortable and safe while getting a wellness check or being seen for a health concern. Hospitals, medical offices and bariatric and cardiac clinics must be fully equipped to serve overweight and obese patients. So, what can be done to assure those men, women and children receive proper accommodations?

According to the CDC, as of September 2021, adult obesity rates are higher than 35% in 16 states across the US. Patients with a Body Mass Index (BMI) over 30 are considered obese. People with BMIs above 40 are severely obese. The typical bariatric patient is 100 to 200 pounds overweight. Because of this, all healthcare centers need to be outfitted with the proper equipment for care.

Bariatric Furniture Design Considerations

Bariatric furniture design takes in multiple factors. National Business Furniture cites that arm-width, shallow design and active load capacity are vital in assessing the stability of bariatric furniture, but also a comfortable and attractive design to assure these patients don't feel singled out when visiting a medical office. Safety and design are equally essential to creating a healthy, happy environment.

Bariatric-friendly design in waiting rooms, surgical rooms, and exam rooms alike should also include the following elements:

Pain reduction
Slip and fall reduction
Improvements to patients' sleep
Stress reduction
Depressed mood reduction
Social and physical support
Staff injury/stress reduction

Accommodations Bariatric Patients

Healthcare providers who deal with heart conditions/disease, diabetes, chronic pain, respiratory issues, sleep apnea or arthritis and facilities dedicated exclusively to bariatrics are also likely to see a higher percentage of bariatric patients. But the needs and specifications vary from one health care facility to another.

The International Health Facility Guidelines section on bariatric design highlights several design specifications and guidelines that facilities should plan to meet or exceed when considering bariatric accommodation:

Reception/Waiting Rooms – Seating should be available for bariatric patients and their (potentially) obese family members. Spaces for wheelchairs should also be included, along with power outlets for recharging electric units.
Patient Bedrooms/Inpatient Areas – Bedrooms should be large enough to fit more than one caregiver while allowing equipment movement. A minimum of about 5 feet should be clear to the front and sides of the patient's bed.
Staff Areas – Healthcare facility staff members may be obese as well, which means that meeting rooms, storage closets and break rooms should be designed with their needs in mind.

Custom Comfort Medtek's Solution

Custom Comfort Medtek emphasizes that safety, comfort and accessibility are vital for bariatric patients, and having functional medical furniture for everyone is imperative. Their full line of bariatric furniture products is designed to support at least 400 pounds, some up to 1,000 pounds. Their products include exam tables, step stools, donor beds, benches, blood draw chairs and more. Custom Comfort Medtek bariatric furniture items offer the following features:

Heavy-duty, welded steel frames
Storage drawers, cabinets or adjustable shelves
Pneumatic reclining
Powerlifting
Heavy-duty locking/swivel casters on mobile units
Built-in toe kicks

All Custom Comfort products are made in the United States, with the majority of raw materials and components also coming from domestic vendors. To learn more about Custom Comfort's high-quality products, visit our website today.

Staying Healthy This Summer

customerservice@customcomfort.com — Tue, 17 May 2022 11:06:00 -0500

Five Ways to Focus on Health This Summer

While spring is a time for rebirth, summer represents youth and wellness. As such, it's essential to emphasize health throughout the hottest months of the year to feel as youthful and vibrant as possible. As the weather changes, bringing the heat, it's time to start making a wellness plan. So, where to start?

1. Get Moving!

Physical activity is a great place to start when it comes to getting or staying healthy. Summer temperatures make it easier to get out and get moving. The CDC recommends getting at least 150 minutes of aerobic exercise per week. That includes running, walking, cycling or any other activity considered "cardio." Get outside and go for a swim or a bike ride, join a local rec league, or simply enjoy a nice walk!

2. Eat (and Drink) Wisely

It's easy to get dehydrated when spending a lot of time in the sun, and sugary drinks can cause more harm than they’re worth, so drink plenty of water when you're outdoors. When it comes to diet, take advantage of seasonal fruits and veggies and try out a new recipe! Some of those foods include berries, different types of melon, summer squash, corn and more. Like drinks, foods high in sugar can do more harm than good and steal energy when trying to maintain a more active lifestyle.

Food poisoning is also something to always be on the lookout for, not just in the summer but year-round. Bon Secours offers three tips to steer clear of food poisoning:

Get rid of any perishable food left out at room temperature for more than a couple of hours
Pack perishable food in a cooler filled with ice
Use a meat thermometer to ensure any grilled meat is at a safe temperature before consuming

3. Keep It Cool

The sun’s rays can do a lot of damage in a short amount of time, even when sitting in the shade. Always keep a small sunscreen on your person to protect yourself! The CDC recommends using at least SPF 15 during any given time in the sun. You can also don a wide-brimmed hat or UV clothing to keep your skin safe.

Heatstroke and heat exhaustion also should be at the forefront of your mind if you're outdoors for a long time, either for work or fun. Heat exhaustion includes symptoms like increased pulse, dizziness, fatigue, muscle cramps, nausea and headache (Bon Secours). Heat exhaustion can lead to heatstroke, which calls for emergency medical attention.

4. Perform Self-Wellness Checks

Doctors recommend several wellness checks you can perform in your own home. Aetna Health goes into detail about performing self-checks, including breast exams, heart rate and blood pressure monitoring, and checking your blood sugar and skin. If any of these checks lead to a visit with your doctor, you will be ready with some of the information they may need to better your care.

5. Focus on Mental Health

Something that often falls through the cracks in terms of wellness is mental health. If sunny days make you feel more tired and uninterested than the cold, you may be dealing with seasonal affective disorder. The University of New Hampshire offers a few tips to keep your mental health in check.

Get your endorphins moving through physically moving and getting outside
Set goals and motivate yourself
Get a change of scenery
Focus on mindfulness and meditation
Take some time off from work and enjoy your own time!

Creating a healthy environment, taking care of your body and keeping your mind strong can lead to a healthy and happy summer. But most importantly, remember to be kind to yourself and give yourself some grace. Only you are in charge of respecting your body and giving it what it needs most.

Custom Comfort Medtek Celebrates 35 Years of Medical Furniture Innovation

customerservice@customcomfort.com — Fri, 08 Apr 2022 08:44:00 -0500

Custom Comfort Medtek started in a home garage with a single employee and the goal of creating high-quality, customizable medical furniture suitable for all patients.

Today, 35 years later, the company has reached beyond its goal through skill, enthusiasm and determination. As Custom Comfort Medtek celebrates its milestone, the company’s leaders reflect on the past and plan for the future.

Willie has been with Custom Comfort Medtek since 1999.

Vice President Chad Dunbar said the anniversary highlights the company’s important role in healthcare and celebrates the hardworking employees who strive for excellence.

“Since day one, Custom Comfort Medtek has raised the bar in the medical furniture industry by continually examining the current and future needs. We have remained flexible and adaptable to grow with the healthcare field,” Dunbar said. “Thank you to our customers, employees and partners who made us what we are. You can expect more great things from us in the next 35 years and beyond.”?

Custom Comfort, as the company was first known, opened in 1987 with the owner and a single employee. In 2002, Peter Gaughn became the company’s owner and president.

Prior to acquiring CCM, Gaughn was president and CEO of PIP, a nationwide printing franchise. Gaughn also served as president, COO, and later CEO, of BCT International (BCTI), a holding company for the nation’s largest wholesale printing plant.

As the head of Custom Comfort Medtek, Gaughn has increased sales exponentially, moved company operations into a 50,000-square-foot facility in Central Florida and expanded its product line, focusing on metal fabrication, woodworking and cabinetry, electronics, assembly and customized solutions.

"Gary and Peter" - Plant manager and first employee Gary Newton
(sitting) with company president Peter Gaughn.

Custom Comfort Medtek designs and manufactures medical furniture that includes phlebotomy chairs, portable blood draw chairs, supply carts and medical cabinets. Other pieces – such as bariatric chairs, the sliding L-arm and customizable furniture options – set Custom Comfort Medtek apart in the industry. Customers can rest assured the products are extensively tested to meet safety standards and compliance measures under U.S. Food and Drug Administration and Canadian regulations, Prop 65, BIFMA and ETL/CSA/UL certification.

Such stringent quality controls mean Custom Comfort Medtek products have never been recalled and are covered under warranty. The “Made in America” standard means customers won’t face the long delays that come with imports or the chances replacement parts won’t be available when needed.

Bruce has been with Custom Comfort since 2002.

There’s no doubt employees take pride in their work. All new employees work under a mentor who ensures they understand in-house procedures and standards. All materials and components that comes into the facility undergoes the same exacting inspection as every piece of medical furniture that leaves.

In fact, employees are so passionate about Custom Comfort Medtek that many have been with the company for a decade or more. To this day, the very first employee – plant manager Gary Newton (who is celebrating 35 years with the company) – remains steadfast in his commitment to Custom Comfort Medtek excellence. The company sees employee longevity as yet another reason it is so successful.

“Custom Comfort Medtek is a future-ready company that works to 100% customer satisfaction,” Dunbar said. “That we are celebrating 35 years in business speaks volumes about our skill, quality and customer service.”?

About Custom Comfort Medtek

Custom Comfort Medtek has been manufacturing specialty medical furniture and related products since 1987. Located in Central Florida, the company prides itself on designing products to meet a variety of clinical needs for customers worldwide. Visit the company’s website to request a digital catalog or contact the company directly at 800-749-0933.

Custom Comfort Medtek: Three Decades of Quality, Service, Experience

customerservice@customcomfort.com — Tue, 06 Jul 2021 13:27:00 -0500

Medical furniture manufacturer Custom Comfort Medtek raises the bar, going above and beyond industry standards to provide its customers with the highest-quality products on the market. In fact, the Florida-based company prides itself on impeccable craftsmanship and superior service.

Employees know from their first day they will be challenged to provide the best product and customer service at a competitive price, plant manager Gary Newton said. Newton said the aim is to ensure everything leaving the facility is of the highest quality.

“Our goal is for everything to run smoothly within the facility and leave nice and tightly packed to its final destination,” Newton said.

People Make the Difference

At the core of Custom Comfort Medtek’s quality manufacturing and service are the employees. The day-to-day operations within the facility start with a mentor relationship to foster trust and accountability among employees. It is also a drug-free workplace, and each employee is required to submit to a background screening during the onboarding process.”

When new hires start at Custom Comfort Medtek, they are immediately paired with a mentor – a department lead – to walk them through their new responsibilities and explain the in-house processes. Each lead has an average of 12 years with the company.

“That lead takes the responsibility of routinely checking on each new employee to be sure that the quality of what they are manufacturing is up to our standards,” Newton said. “We don’t hesitate to pull anything that does not meet those standards.”

Part of the training includes inspections of each item on the line before assembly. Employees use a buddy system to ensure each piece is of top quality before moving forward to hands-on assembly.

Custom Comfort Medtek also encourages open communication within the manufacturing facility. If an employee has a question about their spot on the line or the assembly process, the leads and Newton are available to help.

Quality Control and Support

About 90% of the company’s products are built in-house with most pieces of each product made by hand, including medical seating, cabinetry, medical carts and more. The hands-on process leads to a quality product that has passed multiple inspections before leaving the facility.

To ensure top-quality products, Custom Comfort Medtek inspects raw materials as they arrive at the plant. The primary materials are wood and steel – both get inspected to ensure the order was correctly shipped. A team examines the wood products to confirm it’s the right species and in good condition. Employees check the steel products for pollutants and the correct dimensions.

As the raw materials are pulled from the shelves to hit the line, they are examined again before moving forward in the manufacturing process.

“We have a system of checks and balances among our employees to guarantee the highest quality is leaving our facility,” Newton said.

Something that sets Custom Comfort Medtek apart from several competitors is choosing to ship directly to the consumer. This enables them to control the process from start to finish.

Certifications and Warranty

With more than three decades in business and several long-standing employee and vendor relationships, quality at Custom Comfort Medtek has transpired over time with constant improvements. As new equipment is added to the line, employees receive further training, and every so often, they are enrolled in continuing education courses.

Product warranty is an essential aspect of the company’s quality assurance process. Unlike competitors, Custom Comfort Medtek is almost entirely in-house. That gives customers the benefit of product availability when an older purchase needs a replacement part.

“If you have a chair that’s several years old, with a lot of manufacturers, there’s a likelihood that you won’t be able to get the parts or components to match the others you have,” Newton said.

Ordering medical furniture from Custom Comfort Medtek guarantees not only an excellent product, but also top-notch service. The employees are dedicated to their work and passionate about putting out nothing less than a quality product.

About Custom Comfort Medtek

Custom Comfort Medtek has been manufacturing specialty medical furniture and related products since 1987. Located in Central Florida, the company prides itself on designing products to meet a variety of clinical needs for customers worldwide. Visit the company’s website to request a digital catalog or contact the company directly at 800-749-0933.

Blood Banks Hosting Drives: Helping the Community in Times of Need

customerservice@customcomfort.com — Wed, 06 May 2020 15:12:00 -0500

Every day across the country, Americans roll up their sleeves to save lives, providing essential blood donations to strangers. Blood donations are essential to medical care across the United States, but would not be possible without the organizations – both for- and non-profits – that coordinate the drives.

Community blood drives bring people from all walks of life together in support of a single cause. Organizations that accept the donations — including the American Red Cross, America’s Blood Centers and local blood banks — have made the process for planning and coordinating a drive effortless. The organizations say successful events rely on these elements:

Community Partners
Civic organizations or businesses that partner with blood banks help coordinate activities for the best community attendance.
Volunteers
Volunteers register donors, answer questions and keep donors comfortable while they wait. Volunteers also provide post-donation refreshments and help donors sign up for the next donation opportunity.
Outreach
Successful donation programs recruit volunteers through social media, local news and other forms of outreach.

Another essential feature is comfortable accommodations for donors. While some blood drives are held in donation centers or mobile units, many are located in more public areas such as schools, community centers and business conference rooms. Donor events may even be held inside large tents or outdoors. Portable donor chairs and beds are easy for volunteers to set up at these events and comfortable enough to accommodate donors.

Custom Comfort Medtek offers three styles of portable blood draw chairs and beds to meet a variety of needs:

Folding phlebotomy chair
With a padded seat and backrest, reinforced steel frame and padded armrests, the folding donor chair (JA1201-FC) is sturdy and compact. The chair weighs 26 pounds and can support 275 pounds. It is also available in multiple colors and ideal for small spaces.
Portable foldable donor bed
Lightweight and manageable, the portable foldable donor bed (JA1885) is designed for the donor’s comfort with an 6-inch armrest that can be used on either side. The beds are made from aluminum and vinyl strapping to hold up to 300 pounds.

The beds allow donors to sit in an upright position or a complete recline. When not in use, the pound beds fold to a compact 8 inches and can be transported in groups of four on an optional wheeled transport dolly. A second armrest, lounge pad and supply tray can be added for additional comfort and convenience.
Portable donor bed
At just 27 pounds each, the portable donor bed (JA2018) provides the comfort and portability needed during blood draw events. The beds, made from sturdy aluminum tubing and durable vinyl strapping with a single armrest, allow donors to sit upright or reclined. A second armrest, lounge pad and supply tray can be added.

The beds are manufactured to accommodate up to 350 pounds and are stackable for easy storage. An optional wheeled transport kit allows for ease of movement.

Portable donor beds and chairs ensure that blood drives can be ready at a moment’s notice to meet immediate community needs.

Custom Comfort Medtek offers a full range of medical furniture and related products, including portable blood donor chairs and beds. For more information about any of our products, visit our website at CustomComfort.com or call our customer service line at 800-749-0933.

Custom Comfort Medtek Statement On Covid-19 Update: Stay-At-Home Mandates

customerservice@customcomfort.com — Thu, 26 Mar 2020 13:46:00 -0500

In an effort to slow the spread of the COVID-19 virus, Florida Gov. Ron DeSantis has issued a Stay-at-Home mandate for the entire state.

Custom Comfort Medtek Statement on Coronavirus (COVID-19)

customerservice@customcomfort.com — Thu, 19 Mar 2020 08:23:00 -0500

We are dedicated to our employees as well as our customers during this challenging time. Click to view our official statement regarding the coronavirus.

New California Legislation Bans Toxic Flame-Retardant Chemicals

customerservice@customcomfort.com — Wed, 19 Feb 2020 10:04:00 -0600

California recently rewrote its regulations concerning flammability requirements for the upholstered furniture industry – a change that is affecting medical furniture manufacturers across the country.

The new law, which aims to reduce the amount of toxic chemicals people are exposed to, went into effect on Jan. 1. It supersedes the state’s previous regulations on flame-retardant chemicals, especially on furniture and mattresses for juveniles. Also covered are furnishings designed for adults that can also be used by children.

While other states have similar laws, California tends to set the standard for such requirements, and manufacturers that sell products nationally need to comply with California regulations.

The Evolution of California’s AB-2998

The impetus for the new law stretches back more than 40 years to groundbreaking legislation designed to make upholstered furniture safer in the event of fire.

In 1975, in response to the public’s demand for standardized flammability requirements in the upholstered furniture industry, the California legislature established Technical Bulletin 117 (TB-117). Along with CAL-133, which provided standards for furnishings used in public/clinical settings, TB-117 required upholstered furniture to meet flammability tests, including a 12-second, open-flame exposure of interior foam components.

But the chemicals that delayed ignition, including polybrominated diphenyl ethers (PBDEs) to organophosphorous, posed health risks. An update to TB-117 in 2013 restricted the use of some chemicals, but many people believed that the update wasn’t sufficient to protect public health.

In 2018, Gov. Jerry Brown signed into law AB-2998, which replaces both TB-117 and CAL-133. It further restricts flame-retardant chemicals and potentially dangerous manufacturing methods used in a range of items, including juvenile products and mattresses, futons, casings for electronic components, adult mattress such as day beds and roll-away-beds and the threads or fibers used for stitching mattress components together.

What the New Law Entails

Under the new law, furniture and mattress manufacturers must complete surveys – stricter than CAL-133’s qualifying processes – identifying certain information about mattresses and components covered by AB-2998, including:

A list of fibers and materials used in each component.
The identity of flame-retardant chemicals used in amounts over 1,000 parts per million.
The method of incorporating the chemical into the product.
The percentage of new mattresses (in the U.S.) that use each component.
The types of mattresses with which the component is used, including memory foam, gel foam, polyurethane foam, fiber, latex foam and air bladders.

The new law also prohibits a larger range of chemicals than CAL-133, including:

Halogenated, organophosphorous, organonitrogen or nanoscale flame retardants.
Any flame-retardant identified as “designated chemical” in Section 105440 of the California Health and Safety Code.
Any chemical listed on the Washington State Department of Ecology’s list of Chemicals of High Concern to Children.

“For safety’s sake, Custom Comfort is in compliance with the January 1, 2020 guidelines set forth by AB-2998 and is currently offering medical furniture items that meet California’s new law,” said Chad Dunbar, Custom Comfort vice president. “Additionally, we have always and will continue to offer TB-117-compliant products with the option of CAL-133 protection. Please contact our customer service team for more details and pricing.”

About Custom Comfort Medtek

Custom Comfort Medtek has been manufacturing specialty medical furniture and related products since 1987. Located in Central Florida, the company prides itself on designing products to meet a variety of clinical needs for customers worldwide. Visit the Custom Comfort Medtek website to request a product catalog or contact the company directly at 800-749-0933.

Custom Comfort Medtek Signs Agreement to Sell Medical Furniture on Premier GPO’s New e-Commerce Marketplace stockd.

customerservice@customcomfort.com — Wed, 18 Dec 2019 08:49:00 -0600

WINTER PARK, FL – Custom Comfort Medtek has signed an agreement to sell specialty medical furniture and related products on stockd., an e-commerce marketplace powered by Premier, a leading healthcare improvement company with more than three decades of healthcare purchasing expertise. Effective immediately, the agreement allows Custom Comfort Medtek to make products available for purchase on the stockd. marketplace.

Custom Comfort Medtek will feature medical furniture including blood draw chairs, supply carts, exam tables, reclining chairs, donor beds and other essentials on stockd. Additionally, stockd. will feature a Custom Comfort Medtek brand shop on the stockd. website.

Chad Dunbar, vice president of Custom Comfort Medtek, said the opportunity extends the company’s reach and enables the development of relationships with new customers.

“We are excited about our partnership with stockd. and the chance to introduce Custom Comfort Medtek to an even larger segment of the healthcare market. We are sure stockd. customers will be impressed with Custom Comfort Medtek’s dedication to providing the healthcare community with solutions to their medical furniture needs.”

The stockd. partnership is not the first between Custom Comfort Medtek and Premier. In 2018, Custom Comfort Medtek was awarded a Premier group purchasing agreement for the Modular Casework, Storage Systems and Mobile Carts category, Contract No. PP-FA-678. The agreement allows Premier members to access special pricing and pre-negotiated terms for Custom Comfort Medtek’s products.

About stockd.

stockd®. is an online marketplace that connects sellers to buyers. Built by and for healthcare professionals, stockd. is powered by Premier®, a leading healthcare improvement company that unites an alliance of more than 4,000 U.S. hospitals and health systems and approximately 175,000 other providers and organizations to transform healthcare. Harnessing the experience, relationships and innovative technology of Premier—along with the knowledge of the healthcare community—stockd. provides an exceptional digital purchasing experience complete with tools and insights to help businesses thrive. Learn more at www.stockd.com.

About Custom Comfort Medtek

A Guide to Cleaning Medical Furniture

customerservice@customcomfort.com — Tue, 17 Dec 2019 07:00:00 -0600

Cleaning and disinfection are crucial for medical environments, according to the Centers for Disease Control (CDC). Click to view our essential cleaning tips!

Features and Benefits of Medical Recliners

customerservice@customcomfort.com — Mon, 16 Dec 2019 19:00:00 -0600

Medical recliners have become essential to modern healthcare settings. They provide comfort while addressing critical medical needs. In addition to comfort, practitioners can more easily position their patients for better care. Reclining medical chairs are crafted for patient comfort and clinical utility.

Moving in the Right Direction: Mobile Carts Improving Organization and Efficiency in Healthcare

customerservice@customcomfort.com — Wed, 16 Oct 2019 16:17:00 -0500

Every day, medical practices and clinics satisfy some of the initiative's goals by using a simple and effective tool: mobile carts. Mobile medical carts are the workhorses of the medical office. They are used to organize, store, protect and transport medical supplies, computers, medication, hazardous waste, records and other essentials.